Legal Requirements when Responding to Document Requests by Governing Bodies

Navigate the complexities involved with responding to document requests and audits by governing bodies in psychology practice. Get equipped with an understanding of what you are supposed to provide and what options you have in response to regulatory action. 

Tuesday, 23 May 2023
Chair:

Ena Shaw, Family Dispute Resolution Practitioner, Nationally Accredited Mediator, Registered Psychologist

1.00pm to 2.00pm Legal Requirements when Responding to Document Requests by Governing Bodies
  • Responding to regulatory complaints (AHPRA/OHO/HCCC)
    • What happens when a complaint is made about me to a regulator?
    • Common reasons for complaint
    • Tips for responding to complaints
    • Potential outcomes (case studies)
  • Medicare
    • I have a Medicare provider number, what now?
    • Third-parties billing Medicare services on my behalf
    • Ensuring proper use of MBS items and how to correct mistakes
    • Medicare is knocking on the door – am I ready to answer?

Presented by Scott Ames, Principal, Meridian Lawyers; Best Lawyers 2023, Insurance Law

Description

Attend and earn 1 CPD hour
This program is applicable to practitioners from all States & Territories

Presenters


Ena Shaw, Family Dispute Resolution Practitioner, Nationally Accredited Mediator, Registered Psychologist
Ena has a strong passion for mediation since starting in the mediation field over 30 years ago, having worked as a clinical practitioner, academic, researcher and trainer in a wide range of fields of mediation, combining psychological principles with conflict resolution. Because of this, Ena has always worked towards increasing the general awareness of and respect for the profession. In the last three years, as Vice-President of VADR, Ena has had the opportunity to work with and support mediators in all areas of mediation, to understand their concerns and promote mediation to the wider community. Ena was the Chair of the 4th National Mediation Conference in Melbourne, 1998, and Chair of the Board for the 12th National Mediation Conference, Melbourne 2014. In addition, as the Family Dispute Resolution Training Manager at Relationships Australia Victoria, she conducted an extensive range of programs in the mediation field, developing one of the first training programs in Victoria, also assisting Relationships Australia to become a Registered Training Organisation, thus developing the training Programme for the Vocational Diploma of Dispute Resolution. In her private practice, I have extensive experience in the settlement of disputes involving interpersonal relationships such as family law, elder mediation, parent-adolescent, workplace, neighbourhood and gender-based harassment disputes and have conducted extensive training programs for federal, state and local government in all these areas. Ena has lectured at RMIT in Dispute resolution. Ena was awarded Family Dispute Resolution Practitioner of the Year, 2024


Scott Ames, Principal, Meridian Lawyers
Scott practises as an insurance and litigation lawyer and was admitted to the Supreme Court of Victoria in 2002. He joined Meridian Lawyers in late 2010, relocating to open the firm’s Brisbane office in October 2012. Throughout his career, Scott has accumulated a wealth of experience in health and public and product liability claims in Victoria and Queensland. His interest and expertise has focused on acting for nearly every category of health professional registered under the National Law to defend civil claims. He has particular expertise responding to investigations by statutory health authorities such as AHPRA, the Office of the Health Ombudsman, Medicare, and defends disciplinary proceedings referred by National Boards to the Queensland Civil and Administrative Tribunal. Scott is known for his ability to grasp technical concepts quickly, his caring approach to clients in times of stress and for his pragmatic and uncomplicated advice. Scott has been recognised by Best Lawyers Australia since 2019, for his expertise in Insurance Law. He is a member of the Queensland Law Society, the Medical Law Society of Queensland and the Australian Insurance Law Association. He regularly contributes to industry events and has presented at the Australian Pharmacy Professional Conference and Australian Veterinary Association events.




This seminar is part of a series

Legal Matters in Psychology Practice

Tuesday, 23 May 2023

Learn from a lunch time series of legal experts about the perennial problems psychologists encounter and tips to address these issues. Gain an understanding of what documentation is required to be provided to Governing Bodies when requested, consider aspects for drafting employee contracts and explore family violence, subpoenas and Family Law Reform. A must attend lunch time series. WEB235N28Z

Description

Attend and earn 3 CPD hours
This program is applicable to practitioners from all States & Territories

If you register for the full series as a live online product after the date of an individual session, you will be sent the recording for the sessions that have passed. Alternatively, you can register for individual sessions by following the links below.

 

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Legal Requirements when Responding to Document Requests by Governing Bodies

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Tuesday, 23 May 2023
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CPD Points 1
Online 20241122 20230523

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