Frequently Asked Questions

Booking & Payment

  • How do I book a seminar?

    You can book a seminar online if you have a credit card or request to pay via EFT to receive an invoice.

    Simply follow these steps:

    1. Search for the seminar you are interested in
    2. On the right you can see the different delivery formats and sessions available for the seminar. Select your delivery format and session
    3. Complete your details in the registration form and select ‘Proceed to checkout >’
    4. Apply any promotional code in the ‘Payment details’ section
    5. Enter your payment details and select ‘Payment details’
    6. Select ‘Review & Confirm’ to review your booking
    7. Proceed and your confirmation of order will appear. This will also be sent in an email to the address entered

    If you have a registration form, please scan it and send to info@legalwiseseminars.com.au. Or call us on 02 9387 8133 and speak to one of our team members.

  • Can I pay for my seminar by cheque?

    This payment option is not available at the moment. There are two alternative options:

    1. Call us on 02 9387 8133 and we can process your registration over the phone, raise an invoice and have this emailed to you.

    2. You can complete a registration form and email to: accounts@legalwiseseminars.com.au attaching your form, and request an invoice.

     

  • I want to book a seminar/conference but need a Tax Invoice before I can pay for it. Is this possible?

    Yes – you have several options. 1. Register yourself online and request to pay by EFT at the check out. 2. Call us on 02 9387 8133 and we can process your bookings over the phone. 3. Post your flyer Registration Form to Legalwise Seminars Level 11, 70 Pitt Street, Sydney, NSW 2000. Include your email address so we can email you the tax invoice and seminar details.

  • Can I cancel or transfer my registration?

    You may nominate a replacement delegate to attend in your place, at any time, without charge.

    Cancellation and Transfer Policy

    There is no cancellation, refund, transfer or credit available within 3 working days of the date of the program. Seminar recordings are non-refundable once purchased. All requests for cancellations prior to 3 working days of the program date should be in writing to info@legalwiseseminars.com.au.

    Individual CPD Subscription

    The Individual CPD Subscription must be paid for in full upon purchase. Once purchased, it cannot be transferred to another person nor cancelled and refunded. All notifications should be forwarded to: info@legalwiseseminars.com.au

  • I didn't receive any email confirmations upon my registration.

    Make sure to check your JUNK/SPAM folder for any emails from info@legalwiseseminars.com.au. If you still can’t see any registration confirmation and tax invoice communication, please get in touch with us on 02 9387 8133 and we’ll verify your email address and find a way to send all information to you.

Attending seminars/conferences face to face, live online, via on demand recordings, and CPD points

  • How can I earn my CPD points through Legalwise Seminars?

    You can earn you CPD points through various methods: attend a seminar/conference in person, via live online web seminar, interactive and on demand recordings. To understand how many points you can earn from each format please visit our Legal or Accounting Rules pages.

  • What is the difference between face to face, live online and on demand recording?

    Our seminars are available in various formats.

    Face to face

    Attend the conference or seminar in person at one of our first class venues. This option includes an electronic copy of the seminar papers, morning tea for morning sessions, afternoon tea for afternoon sessions and full day catering for full day conferences. The attendance will be verified via check-in and/or sign-in and sign-out sheets. There are no restrictions how many CPD points you can claim.

    Live online

    Watch the conference live from your location, from any electronic device with an internet connection. This option includes an electronic copy of the seminar papers and a chat tool to ask any questions you might have, or to talk to other live online delegates. The attendance will be verified via your login times on the platform. There are no restrictions on how many CPD points you can claim.

    On demand recording

    Watch recordings from any electronic device with an internet connection. We offer on demand recordings of seminars run in the past 12 months and on most upcoming seminars. Each upcoming seminar recording is available 48 hours after the seminar took place. Each recording is available for 30 days from the day you receive it, and can be viewed unlimited times in that period. This option includes an electronic copy of the seminar papers. The attendance will be verified via your login times to the platform. Per state there are different rules on how many CPD points you can claim, please verify your allowance on our CPD rules page (recording limits only apply for solicitors).

    Interactive recording

    Watch interactive recordings from any electronic device with an internet connection. Each interactive recording is available for 30 days from the day you receive it, and can be viewed unlimited times in that period. This option includes an electronic copy of the seminar papers. The attendance will be verified via your login times to the platform. Interactive online recordings include questions and quizzes requiring critical thinking about the topics, so you have no annual limits to the number of points/hours you can claim with this format of learning. Please verify with your CPD rules here.

  • I cannot attend a seminar/conference at the allocated date, time or location. What are my options?

    We run live online web seminars and produce on demand recordings. Live online web seminars mean that you can watch a seminar as it occurs live, on the day. You are emailed a set of log in details and you can sit in the comfort of your office or home and watch. An on demand recording allows you to watch a previously recorded seminar at anytime, anywhere, at your own leisure. Both of these formats include a complete set of seminar materials. Live online web seminars and on demand seminar recording prices are per-person viewing only. They must not be distributed to another person, nor can they be used for group viewings. Please note Legalwise Seminars intends to run live online web seminars and on demand seminar recordings as advertised, but reserves the right to change the programs without notice and to cancel if there are insufficient registrations. If cancelled, we will offer the face to face option, a transfer to another seminar or a full refund.

  • What does my registration for a half day seminar include?

    Refreshments on arrival along with morning and/or afternoon tea.

  • I am attending a seminar/conference, what do I need to bring?

    Pens and notepads are provided at each session. As per our 5in5 Sustainability initiative, all of our in-person events are now BYOD (bring your own device), so please bring along an electronic device. We also recommend bringing a jacket because we are unable to constantly control the temperature in the room. Morning and/or afternoon tea is also included in your registration fee.
  • I can't attend a seminar/conference but would like to purchase the papers. How can I do this?

    We cannot guarantee if the papers from the seminar will be available for purchase until approximately 2 weeks after the seminar/conference. See all available papers in our past paper library. Alternatively, call us on 02 9387 8133 or email info@legalwiseseminars.com.au with your request.

  • Do your events always run as advertised?

    While most Legalwise Seminars events run like clockwork, we retain the right to vary the program to deal with unforeseen circumstances. This includes cancelling or rescheduling a program, changing speakers or content, or moving presentation times to accommodate presenters’ schedules.
  • I have purchased an on demand recording but only received a confirmation of payment. When will I receive the link?

    You will receive the link directly after payment. If it is a past recording, you will be able to watch the recording shortly afterwards. If the seminar is yet to start, it will be available in the online platform up to 2 business hours after the seminar has finished.
  • How do I provide feedback or make a complaint?

    Please contact Legalwise Seminars via email: info@legalwiseseminars.com.au, or by phone: 02 9387 8133. Your feedback or complaint will be forwarded to the appropriate person to be resolved.

  • When do I receive my certificate of attendance?

    If you attend face to face or live online, the certificate will be sent to you within 2 business days after verification of your attendance.

    If you registered for an on demand recording, please write an email to info@legalwiseseminars.com.au once you have finished watching the recording. We will verify your attendance and send out the certificate within 2 business days.

Special offers and discounts

  • Is there an offer if I register for several seminars/ register several delegates from one company?

    Legal Conferences

    Find here our registration fee table: https://legalwiseseminars.com.au/fees/

    Mix and match seminars and webinars and if you register for them all in one transaction, pay the hourly price according to registration fee table. The discount is available by calling us on 02 9386 8133 or emailing your seminar selections to info@legalwiseseminars.com.au.

    Annual CPD Subscription

    Register for the Annual CPD Subscription and attend 10 hours of CPD seminars within a year for only $990. Click here to find out more.

     


    Per registration there will be only one discount available offering you the best value. If you have any questions, please contact us by email on info@legalwiseseminars.com.au, live chat or by phone on 02 9387 8133.

    For a cost-effective CPD solution for your firm or company on a long-term basis, please click here to look into our corporate subscription.

  • Is there a discount if I want to earn all 10 CPD points with Legalwise Seminars?

    Choose the Annual Online CPD Subscription and earn 10 CPD Points for $990. Choose from any live online or on demand seminar. The subscription is valid for 1 year to complete the 10 hours. To learn more, click here.

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