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CPS 230 in Practice - Navigating CPS 230: Contracts, Outsourcing and Operational Resilience

APRA's Prudential Standard CPS 230 is reshaping how operational risk is managed across the financial services supply chain. Whether you act for an APRA regulated entity or a service provider to a regulated entity, this practical session focuses on what CPS 230 means at the coal face: uplifting operational risk frameworks, negotiating contracts that satisfy APRA's expectations without creating unworkable commercial terms, and embedding resilience thinking into day-to-day decision making.

Thursday, 17 September 2026
9.30am to 10.30am Bracing for Impact: Practical Strategies for CPS 230 Operational Resilience

Examine how CPS 230 reshapes negotiation dynamics around material service arrangements, where the pressure points arise for both sides of the table, and how practitioners can build proportionate, defensible approaches to compliance that go beyond a dusty register.

 

Key Takeaways:

  • Assessing and uplifting operational risk frameworks to meet CPS 230 expectations
  • How to negotiate and structure contracts with (and for) APRA-regulated entities in a CPS 230 environment
  • Strengthening material service provider arrangements and contractual protections
  • Board and senior management accountability – common gaps and what regulators are focusing on

Presented by Timothy Chan, Special Counsel, Norton Rose Fulbright; The Legal 500 Asia Pacific (2022-2025) Recommended Lawyer ‘Rising Star’ for Insurance & Joshua Kan, Senior Associate, Norton Rose Fulbright

Description

Attend and earn 1 CPD unit in Substantive Law
This program is applicable to practitioners from all States & Territories

Chair:

Marcelo de Farias, Senior Legal Counsel – Group Legal, Auto & General Insurance Company

Presenters

Joshua Kan, Senior Associate, Norton Rose Fulbright
Joshua Kan is a financial services and regulatory lawyer at Norton Rose Fulbright in Sydney, with a focus in insurance matters, financial services regulation, and commercial dispute resolution. Joshua's work spans both contentious and non-contentious matters, including advising on complex claims, regulatory obligations, and major commercial transactions, with a deep understanding of the insurance and financial services landscape in Australia. He regularly advises insurers, insurance intermediaries, and government clients on regulatory compliance, risk management, and transactional insurance issues as well as acting in high-value insurance disputes. Prior to joining the firm, Joshua was an insurance litigator at a major global law firm, where he gained experience handling professional indemnity, directors' and officers' (D&O), and warranty and indemnity (W&I) claims.


Timothy Chan, Special Counsel, Norton Rose Fulbright
Tim Chan is a corporate risk and insurance lawyer based in Sydney. Tim advises across the full spectrum of insurance legal issues, encompassing regulatory compliance, reinsurance, corporate structuring, risk allocation in major projects and claims. Tim has a particular interest in emerging technologies and InsurTech ventures, including the use of AI and digital assets. Tim is a recommended lawyer for insurance in The Legal 500 Asia Pacific (Rising Star) and is an ANZIIF certified insurance professional.


Marcelo de Farias, Senior Legal Counsel – Group Legal, Auto & General Insurance Company
Marcelo de Farias has more than 25 years of experience as lawyer across two jurisdictions. He holds a degree in Law in Brazil and a Master of Laws from Bond University. Marcelo is senior legal counsel at the Auto & General Group, which provides general insurance products, including the Budget Direct brand. Marcelo has been advising Auto & General on a wide variety of matters since 2019, such as large technology contracts and regulatory compliance. He has previously worked for many years in law firms in Brazil and Australia, including HopgoodGanim Lawyers and Corrs, Chambers & Westgarth. Marcelo has significant experience in advising businesses on Intellectual Property, complex IT projects, procurement, supply agreements and financial services regulatory compliance.

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CPS 230 in Practice - Navigating CPS 230: Contracts, Outsourcing and Operational Resilience

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Single Session
Thursday, 17 September 2026
9.30am to 10.30am Australia/Sydney
CPD Points 1
$160.00
Online 20261003 20260917

Interactive On Demand

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Claim uncapped CPD units from this interactive program.

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On Demand 20261003 20260917

Interactive On Demand

Register
Register
Claim uncapped CPD units from this interactive program.

*Check your rules on interactive recordings.
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