Wednesday, 18 March 2026
Description
Attend and earn 1 CPD unit in Practice Management & Business Skills
This program is based on QLD legislation
Practice Management
Practical Business Development: Effective Management of People Resources
- Good utilisation of people resources is the main lever on profitability in legal practices
- With both data and anecdotal evidence showing the big majority of practices with very poor profitability, owners keen to protect their firm’s future, and their team members’ well-being and development, need to:
- Ensure good productivity and create the healthy profit needed for viability and owner well-being by understanding the planning and processes needed to keep every team member effectively utilised
- Secure financial resources to take advantage of appropriate AI tools, fund organic growth, take advantage of market opportunities (including acquiring practices), and establish and maintain financial capacity, independent of commercial lenders, to invest in additional talent and appropriate technology
Presented by Rob Knowsley, Managing Partner, Knowsley Management Services
Presenters
Rob Knowsley, Managing Partner, Knowsley Management ServicesRob Knowsley has spent the 49-plus years since his admission as a lawyer in early 1975 working with growth-oriented legal practices in Australia, New Zealand and Canada. He founded Knowsley Management Services (KMS) in early 1988. He is unashamedly passionate about assisting his fellow lawyers to build into their firms a strong ongoing capability to optimise their investments of money, education, experience and time, to produce proper profits, dramatically better profits than most assume possible. He is clear in his view that a profitable firm greatly increases options in terms of succession, a real problem for many partners in small-medium firms. Rob has a long track record of making vast improvements happen in relatively short periods of time in all manner of firms, and brings to his consultancy advice a wide experience from a range of legal roles, having practised as a Barrister and Solicitor, employed lawyer, partner and managing partner, sole practitioner, and in both private practice and Government. He has served on various State and Regional Law Society councils and committees, and Government committees, lectured and written widely on legal practice management, and is a skilled trainer and facilitator. Rob`s day to day contact with all manner of firms, especially those where he is retained on an annual basis as a practice coach, gives him a constantly updated flow of information about the changing practical problems the Legal Profession is facing. He has had significant consulting input into over 1385 legal firms, and greatly assisted his many thousands of seminar and workshop attendees. A significant part of every business day is spent advising lawyers by e-mail, by telephone, Zoom/Teams, or in person. Rob knows what`s needed, what`s possible, and exactly how to achieve it. His ground-breaking systems for planning and ensuring full utilisation of law firm human resources, developed originally in the late Eighties, have stood the test of time, being used to huge advantage in a multitude of firms to this day. Rob adheres fully to the Code of Ethics of the Institute of Management Consultants in Australia.
