Wednesday, 18 March 2026
Description
Attend and earn 1 CPD unit in Practice Management & Business Skills
This program is applicable to practitioners from all States & Territories
* This interactive online recording includes questions and quizzes requiring critical thinking about the topics, so you have no annual limits to the number of points/hours you can claim with this format of learning. Please verify with your CPD rules
Practice Management
Practical Business Development: Effective Management of People Resources
- Good utilisation of people resources is the main lever on profitability in legal practices
- With both data and anecdotal evidence showing the big majority of practices with very poor profitability, owners keen to protect their firm’s future, and their team members’ well-being and development, need to:
- Ensure good productivity and create the healthy profit needed for viability and owner well-being by understanding the planning and processes needed to keep every team member effectively utilised
- Secure financial resources to take advantage of appropriate AI tools, fund organic growth, take advantage of market opportunities (including acquiring practices), and establish and maintain financial capacity, independent of commercial lenders, to invest in additional talent and appropriate technology
Presented by Rob Knowsley LLB, Managing Partner, Knowsley Management Services
Chair
Hayley Tarr, Principal, Tarr Law
Presenters
Rob Knowsley LLB, Managing Partner, Knowsley Management Services
Rob Knowsley has spent the 49-plus years since his admission as a lawyer in early 1975 working with growth-oriented legal practices in Australia, New Zealand and Canada. He founded Knowsley Management Services (KMS) in early 1988. He is unashamedly passionate about assisting his fellow lawyers to build into their firms a strong ongoing capability to optimise their investments of money, education, experience and time, to produce proper profits, dramatically better profits than most assume possible. Rob has a long track record of making vast improvements happen in relatively short periods of time in all manner of firms, and brings to his consultancy advice a wide experience from a range of legal roles, having practised as a Barrister and Solicitor, employed lawyer, partner and managing partner, sole practitioner, and in both private practice and Government. Rob`s day to day contact with all manner of firms, especially those where he is retained on an annual basis as a practice coach, gives him a constantly updated flow of information about the changing practical problems the Legal Profession is facing. Rob adheres fully to the Code of Ethics of the Institute of Management Consultants in Australia.
Hayley Tarr, Principal, Tarr Law
Hayley has a Bachelor of Science majoring in genetics, a Bachelor of laws with first class honours, and a Masters of Industrial Property Law. She is admitted as a patent and trade marks attorney, a solicitor in the state of Queensland, an attorney in the state of New York, USA, and a nationally accredited mediator. Having worked for top tier firms such as Allens and Minter Ellison, and taught at Bond University, Hayley founded Tarr Law in January 2020. Tarr Law is a boutique intellectual property law firm, able to assist clients in all intellectual property matters including: trade marks, copyright, designs, domain names, patents, and IP disputes. In addition to running Tarr Law, Hayley is on the Women’s Leadership Committee for the International Trademark Association (INTA), is the Queensland Law Society representative on the Attorney General’s Appeal Costs Board, is a mediator for the Queensland Supreme Court Pro Bono Mediation Scheme for Self-represented Litigants; and is on the IPTA small firm practitioner committee. Hayley is a Lawyers Weekly Australian Law Awards 2023 Finalist. Everything Hayley does is for the sake of her two beautiful daughters. When she is not in the office, you’ll find her seeking out new and adventurous experiences with her girls.
