Monday, 9 March 2026
Description
Attend and earn 1 CPD unit in Practice Management & Business Skills
This program is applicable to practitioners from all States & Territories
* This interactive online recording includes questions and quizzes requiring critical thinking about the topics, so you have no annual limits to the number of points/hours you can claim with this format of learning. Please verify with your CPD rules
Practice Management
Unlocking the Value of GenAI in Legal Practice
In an environment where legal teams are under increasing pressure to deliver more with less, GenAI is beginning to reshape how in‑house counsel operate and deliver value. In this session, we will explore how legal teams can use GenAI to drive efficiency and unlock strategic impact. Drawing on insights from our work with market‑leading legal teams and practical reflections from our own experience, we’ll examine what effective adoption looks like in practice. You will leave with a clearer view of the key considerations for successful implementation, governance and embedment of GenAI into day‑to‑day legal work, moving beyond experimentation to sustainable, scalable outcomes.
Presented by Ben Urdang, Head of Legal Technology and eDiscovery and Rafia Islam, Senior Analyst, Legal Operations Advisory, Herbert Smith Freehills Kramer
Chair
Olga Ganopolsky, General Counsel - Privacy & Data, Macquarie Group; Chair Privacy Committee Business Law Section Law Council of Australia
Presenters
Olga Ganopolsky, General Counsel - Privacy & Data, Macquarie GroupOlga Ganopolsky is Macquarie Group’s General Counsel - Privacy and Data and is versed in the subject of data protection with extensive experience in detailed privacy policy challenges, law reform and ongoing management of legal and strategic issues. Much of Olga’s work involves implementing new technologies and addressing privacy requirements in an increasingly complex co-regulatory and sometimes contentious environment. Most recently this has included work on implementations of GDPR and the reforms to Security of Critical Infrastructure Act and related regimes, artificial intelligence, CPS 234, Covid-19 related matters, the Consumer Data Right and addressing cross border issues considering the Schrems II Decision of the European Court of Justice and the newly updated Standard Contractual Clause as approved by the Commission.
Ben Urdang, Head of Legal Technology and eDiscovery, Herbert Smith Freehills Kramer
Ben is an experienced practitioner in the Legal Technology and eDiscovery sector, specialising in the implementation of strategies for the identification, collection, processing, review, analysis and production of data and documents for legal matters. Ben has led eDiscovery teams on some of the firm’s largest document management exercises in recent years, with particular expertise in regulatory matters, class actions and significant litigations. Within that role, he has utilised AI methodology and tools for many years, and has been part of extensive testing and adoption of various AI platforms.
Rafia Islam, Senior Analyst, Legal Operations Advisory, Herbert Smith Freehills Kramer
Rafia is part of HSF Kramer's market-leading Legal Operations Advisory practice, partnering with clients to optimise the efficiency and operational effectiveness of their legal functions. Rafia supports legal teams across a range of transformation priorities, including the emerging use of AI in legal practice. Drawing on her experience across both law firm and advisory environments, Rafia is passionate about improving legal service delivery through process optimisation and the practical implementation of technology-enabled solutions.
