AI in Credit Services: From Predictive Models to Agentic Intelligence

Tuesday, 30 September 2025
The Hitchhiker’s Guide to Predictive AI, GenAI, Agents & Agentic AI for Credit and Financial Services

 

  • Take a guided tour through the current AI universe - from predictive models to GenAI, agents, and the emerging world of agentic AI. You’ll look at what these technologies mean in practice, how they’re being used in financial services, and where things might be heading next.   
  • Dig into the big questions: 
    • Are we really ready for autonomous agents in financial decisioning? 
    • What guardrails do we need across different types of AI? 
    • And how do we move from explainability to responsibility, and beyond? 
  • Expect use-cases, a few provocative questions, and a healthy dose of curiosity as you explore the risks, rewards and realities of AI in today’s credit landscape 

Presented by Gordon Campbell, Co-Founder and Chief Customers Officer, RDC.AI 

Description

Attend and earn 0.5 CPD unit in Substantive Law
This program is applicable to practitioners from all States & Territories

 

Endorsed by Australian Finance Industry Association
Endorsed by Finance Brokers Association of Australia
Endorsed by Australian Institute of Credit Management
Endorsed by Association of Superannuation Funds of Australia

Chair

Olga Ganopolsky, General Counsel - Privacy & Data, Macquarie Group; Chair Privacy Committee Business Law Section Law Council of Australia

Presenters

Gordon Campbell, Co-Founder and Chief Customers Officer, RDC.AI
Gordon has been actively involved in product strategy and product development within three international software organisations, driving new capabilities from inception to market. He has extensive experience over all phases of the business solution lifecycle. As a senior industry solution director at Oracle, Gordon focused on transformation and innovation. He was responsible for all pillars of technology and applications with various executive and IT teams from companies including Westpac, NBNCo, AMP, Sydney Water, and Origin Energy. At Amdocs, Gordon worked on transformations and architecture in companies throughout Asia Pacific region. Gordon’s career began in chartered accountancy in New Zealand, and in parallel he undertook his ACA studies and later completed a CPIM, as well as leading an ISO9001 certification.

Olga Ganopolsky, General Counsel - Privacy & Data, Macquarie Group
Olga Ganopolsky is Macquarie Group’s General Counsel - Privacy and Data and is versed in the subject of data protection with extensive experience in detailed privacy policy challenges, law reform and ongoing management of legal and strategic issues. Much of Olga’s work involves implementing new technologies and addressing privacy requirements in an increasingly complex co-regulatory and sometimes contentious environment. Most recently this has included work on implementations of GDPR and the reforms to Security of Critical Infrastructure Act and related regimes, artificial intelligence, CPS 234, Covid-19 related matters, the Consumer Data Right and addressing cross border issues considering the Schrems II Decision of the European Court of Justice and the newly updated Standard Contractual Clause as approved by the Commission.

OND258N02B2

AI in Credit Services: From Predictive Models to Agentic Intelligence

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Single Session
Tuesday, 30 September 2025
to Australia/Sydney
CPD Points 0.5
$90.00
On Demand 20251011 20250930

On Demand

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