Gain practical strategies for managing workplace stress, high workloads, and challenging stakeholder interactions. Learn how to navigate difficult situations, set boundaries, and maintain wellbeing while handling sensitive information.

Presenters

Tanya Burns, Practice Manager, Nicholas O’Donohue
Tanya has over 25 years’ experience in legal business management and has worked in law firms since 1977. Tanya takes a holistic approach to management with a keen focus on achieving best outcomes for our people and our clients. She completed her Masters of Administration (Distinction) at RMIT in 2014. Tanya is a member of ALPMA (Australasian Legal Practice Management Association) and sits on the Victorian Branch Committee (Treasurer) and the Governance Committee. She is a co-convener of the Small Firms Management Group and enjoys contributing to the peak organisation for Legal Practice Management. Tanya is a keen traveller (pre-Covid) and enjoys spending time with good friends and her dog. She also loves watching her AFL team win (and lose) at the MCG.


Dominic Manca, Managing Director, Changing Ways Consulting
Throughout his 15 year career, Dominic has provided services to individual clients, organisations, lawyers, insurers, and regulators. Over the past four years, his work has encompassed rehabilitation counselling, psychological health and safety incident investigations, audits of psychosocial risk systems and legislative compliance, and expert witness reporting related to workers' compensation acts, civil litigation, and WHS Acts and Codes of Practice across VIC, NSW, and QLD. Additionally, Since early 2018 he has held the strategic direction of ASORC as a Director, continuing to support the Rehabilitation Counselling profession, along with sitting on the Standards Australia committee for Human Resources.


Lisa Gooneratne, Special Counsel, HWL Ebsworth
Lisa has extensive experience in personal injury insurance law, in a variety of areas. Lisa acts for both private insurers and Government agencies, in the areas of public liability, workers compensation, medical negligence, coronial inquests, medical disciplinary matters and motor vehicle accidents. Lisa also acts for a self-insurers, including a national airline and national banks, in relation to personal injury claims. Lisa is actively involved in the ACT legal community, being a former chair of the Young Lawyers Committee and currently a Commissioner and Board member of the ACT Legal Aid Commission.


Stephen Hughes, Legal Practice Manager & Accredited Specialist in Personal Injuries, Rin Kim Law
Stephen Hughes, a QLS accredited specialist, is a workplace relations and personal injuries lawyer with over 30 years' experience. Stephen's practice to date has a substantial litigation focus in State and Federal courts and Commissions. Stephen is regularly invited to speak and chair at numerous specialist conferences on work health and safety, employment law, discrimination, bullying, harassment, social media and personal injuries law. Since 1993, Stephen has been the Honorary Solicitor and an ex officio Board Member for the Australian Society of Rehabilitation Counsellors Inc. In 2021 Stephen was awarded an ASORC Honorary Fellowship in recognition of his many decades of service.

Legal Executives and Support Staff Training Series

Join our four-part training series for legal executives, support staff, and lawyers, covering essential skills in project management, communication, mental health, and ethics. Led by industry experts, these practical sessions provide valuable insights to enhance workplace efficiency and resilience.