Professional Skills
Professional Skills - Effective Conflict Management for Lawyers
In this session, you will gain strategies to navigate conflict with clients, colleagues, and supervisors, improving your professional relationships and workplace.
- Navigating Conflict - Learn effective conflict resolution techniques and negotiation strategies to handle challenging situations when dealing with difficult people.
- Practicing Behavioural Self-Control – explore methods for maintaining composure and professionalism in challenging situations.
- Building Professional Resilience - develop the mindset and skills to recover quickly from conflict and maintain long-term success in your legal career.
Presented by Grant Herbert, Founder, Professional Services Leadership Academy
Description
Attend and earn 1 CPD unit in Professional Skills
This program is applicable to practitioners from all States & Territories
Chair:
Alexandra Douvartzidis, Senior Associate, HWL Ebsworth Lawyers
Presenters
Grant Herbert, Founder, Professional Services Leadership Academy
Grant Herbert is a recognised expert in workplace behaviour who specialises in working with legal firms throughout Australia and New Zealand. He has over 30 years' experience in developing individuals and teams using proven change management strategies. His programs will help you and your team to recognise, reject and replace unresourceful mindsets and behaviour that are sabotaging your business and personal results. This will reduce workplace conflict and stress, creating an environment where everyone produces more with less.
Alexandra Douvartzidis, Senior Associate, HWL Ebsworth Lawyers
Alexandra is a Senior Associate in the Civil and Commercial Litigation team at HWL Ebsworth Lawyers (HWLE) in Adelaide. Alexandra predominately practises in the areas of civil, competition and consumer protection law, regulatory and governance investigations and enforcement actions, defamation & media law, contractual disputes, privacy & cybersecurity, intellectual property law, and administrative law (including Freedom of Information). Alexandra was recognised in Best Lawyers: Ones to Watch in Australia™ in Litigation (2025 edition) and previously received the Professional Staff award for HWLE (2022) and the Media & Telecommunications prize in the Lawyers Weekly 30 Under 30 Awards (2021). She is a non-executive Director of Community Justice Services SA Ltd and serves on the board of the Hellenic Australian Chamber of Commerce & Industry South Australia. In addition to her board roles, she is the Topic Coordinator at Flinders University for Contract Law in the Juris Doctor and Advanced and Comparative Competition Law. Alexandra also contributes to several legal and business committees within Australia, including the South Australian Law Society’s Civil Litigation and Women Lawyers' committee.
