Monday, 1 July 2024
Description
Attend and earn 1 CPD hour in Practice Management & Business Skills
This program is based on NSW legislation
* This interactive online recording includes questions and quizzes requiring critical thinking about the topics, so you have no annual limits to the number of points/hours you can claim with this format of learning. Please verify with your CPD rules
Practice Management & Business Skills
Dealing with Difficult People and Behaviours
- Managing difficult behaviours vs difficult personalities
- Dealing with clients vs other the other side (lawyers and parties)
- Dealing with difficult people in negotiations and dispute resolution
Presented by Matthew Shepherd, Special Counsel, Ramsden Lawyers; Accredited Specialist in Family Law; Accredited Specialists Family Law Arbitrator; Recommended Family Law Mediator Doyle’s Guide 2023
Chair
Paul Lewis, Special Counsel, Ramsden Family Law; Accredited Specialist in Family Law and Dispute Resolution
Presenters
Paul Lewis, Special Counsel, Ramsden Family LawPaul Lewis is a Senior Legal Counsel and one of Sydney’s most senior and well-respected Family Law specialists. Based at our Sydney and Parramatta offices, Paul acts for clients that live locally, in the regions and overseas. After attending Sydney University and becoming a solicitor in 1990, Paul was mentored by one of Sydney’s leading family lawyers (the late John Pollard) before becoming an Accredited Specialist in Family Law in 1999. Paul has been a practising mediator since 1994. He became an Accredited Specialist in Dispute Resolution in 2018, awarded on an honorary basis for his services to that area of the NSW Law Society’s Specialist Accreditation Scheme. Guiding clients through the uncertainty and stress of their changed family circumstances and helping them arrive at a new turning point in their lives is Paul’s reason for choosing family law as his specialist area. Paul was one of the first lawyers in Australia to be trained in Collaborative Law in 2005, and he includes the use of collaborative processes among the various “process choices” that are available to clients. Paul settles the vast majority of his cases (parenting and financial matters) and is known as a firm and pragmatic negotiator. He is a determined and wise litigator for those cases that require a decision by a Judge.
Matthew Shepherd, Special Counsel, Ramsden Lawyers
Matthew Shepherd is a mediator, arbitrator, family dispute resolution practitioner, and accredited family law specialist. Matthew has a Masters of Dispute Resolution (Honours) from the University of Technology Sydney, where he taught Dispute Resolution Advocacy from 2014 to 2020. Matthew has studied advanced negotiation theory at the Harvard Project on Negotiation. He has sat on the NSW Society Dispute Resolution Committee. He works with clients and their lawyers to consider not only the best legal and financial outcomes, but also to consider the best dispute resolution process to achieve those outcomes. The choice of dispute resolution process has a big impact on the quality of agreements reached and how well they are implemented.
