Notable Case Law Developments and Key Regulatory Insights from AFCA

Friday, 8 March 2024

Attend and earn 0.5 CPD hour in Substantive Law
This program is applicable to practitioners from all States & Territories

* This is an interactive recording so that you can claim uncapped annual points from this type of activity


Stephen Moloney, Barrister, Owen Dixon Chambers West

Notable Case Law Developments and Key Regulatory Insights from AFCA


  • Overview of recent legal cases (ISG, Notesco, Agriwealth)
  • Their significance and implications for the industry
  • General procedural fairness considerations for AFCA

Presented by Shail Singh, Lead Ombudsman, Investments and Advice, AFCA (Australian Financial Complaints Authority)


Mr. Stephen Moloney, Barrister, Owen Dixon Chambers West
Stephen Moloney Stephen Moloney practises in administrative law, commercial law, negligence, particularly medical negligence and professional discipline. He has been a member of the Victorian Bar since 1991 and is a member of Dever's List. He is the Chairman of the Medicare Participation Review Committee of the Commonwealth, first appointed in 2010 and was recently re-appointed by the Federal Minister of Health. In this role the suitability of health professionals to participate in the Medicare Scheme is determined. He is the immediate past President of The Australian Institute of Administrative Law (Vic Chapter) and the Medico Legal Society of Victoria. He is a former member of the Human Research Ethics Committee of the Alfred Hospital. He holds a substantial practice in a variety of government regulatory areas including all aspects of the investigation and regulation of health practitioners at both a State and Commonwealth level. He regularly advises and appears for government and its agencies at both a State and Federal level in multiple jurisdictional areas.

Shail Singh, Lead Ombudsman Investments and Advice, Financial Ombudsman Service
Shail completed a law/science degree at the University of Melbourne in 1996 and commenced his legal career in 1997 at a top-tier Australian Law Firm Blake Dawson Waldron (now Ashursts). Since that time, Shail has worked both in-house, and as legal counsel for various regulators including Worksafe Victoria and the Medical Practitioners Board of Victoria. Shail completed his Masters in Law at the University of Melbourne in 2005, and in 2008 he left the law to train and work as a financial planner, completing his Advanced Diploma of Financial Planning in 2009 at Kaplan, before joining AFCA’s predecessor scheme, FOS, as a case manager in 2010. Shail was appointed as an Ombudsman at the commencement of AFCA in 2018, and then the Senior Ombudsman (Investments and Advice) in 2021. From January 2022 he was the Acting Lead Ombudsman Investments and Advice until he was officially appointed to the role in May 2023. Shail has now worked in dispute resolution for over a decade and is a specialist in Investments and Advice complaints. This includes financial planning, derivatives, managed funds, timeshare, cryptocurrency and stockbroking disputes.


Notable Case Law Developments and Key Regulatory Insights from AFCA


Single Session
CPD Points 0.5
On Demand 20240722 20240308

On Demand