Tailored especially for legal support staff and executive assistants, this annual series will provide you with invaluable insights and best practice guidance to thrive in your day-to-day. Learn how to reduce and prevent stress and recognise the difference between stress and burnout. Receive important tips on effective business writing and communication. Understand the ethical dilemmas that you may encounter in a busy practice including how to tactfully approach them. Master personal productivity and learn how to harness technology and automation.
Early Bird Discount ends 10 May 2024 $353.50
Description
Attend the full series and earn 5 CPD hours
If you register for the full series as a live online product after the date of an individual session, you will be sent the recording for the sessions that have passed. Alternatively, you can register for individual sessions by following the links below.
Legal Support Staff Training: How Not to Burn the Candle at Both Ends: Managing Stress and Burnout in the Workplace
Tuesday, 4 June 2024
2.00pm to 3.00pm How Not to Burn the Candle at Both Ends: Managing Stress and Burnout in the Workplace
- What's the difference between stress and burnout?
- How do we identify symptoms in ourselves and others?
- What are psychosocial risks and how do we prevent them at work?
- Emotional vs behavioural contagion: picking up on other people's stress
- Practical ways to manage, reduce and prevent stress and burnout
Presented by Kim Ambor, Psychologist, Facilitator, Executive Coach, CareerPower
Description
Attend and earn 1 CPD hour
*This is an interactive webinar requiring audio and camera access
Learning Outcomes:
- Understand the difference between stress and burnout
- Learn about practical ways to manage, reduce and prevent stress and burnout
Presenters
Kim Ambor, Psychologist, Facilitator, Executive Coach, CareerPowerKim Ambor is a highly experienced and registered Organisational Psychologist and Mental Health Counsellor with more than 20 years’ experience consulting to and working within large public and private organisations. Kim’s expertise lies in Facilitation, Counselling, Executive Coaching, Talent Management and Outplacement. Kim has worked in in-house roles which included Talent Management, Capability, HR and Training, as well as spending a decade in management consulting. Kim is an experienced and dynamic facilitator and has designed and delivered hundreds of training programs for a multitude of clients and across various countries.
Register for this session only
Legal Support Staff Training: Effective Business Writing: What Support Staff Need to Know
Tuesday, 11 June 2024
2.00pm to 3.00pm Effective Business Writing: What Support Staff Need to Know
“Good writing is clear thinking made visible.” – William Wheeler, journalist and author
In this one-hour session you will cover the fundamental techniques of effective business writing and how using these techniques can improve the way you write and communicate with our key stakeholders.
- What is effective business writing and why do we need to write this way?
- Elements of effective business writing: audience, purpose, structure, language and design
- Creating the right impression: reviewing our work for correct punctuation, spelling, grammar and house style
Presented by Suellen Thompson, Senior Manager, Knowledge Content & Projects, Herbert Smith Freehills
Description
Attend and earn 1 CPD hour
Learning Outcomes:
- Gain practical tips to improve the way you write and communicate
- Learn about the elements of effective business writing
Presenters
Suellen Thompson, Senior Manager, Knowledge Content & Projects, Herbert Smith FreehillsSuellen Thompson Suellen is a qualified lawyer with a Masters in English Language who has been involved in precedents management, knowledge management and plain language training and coaching for over 20 years. Suellen has worked for and consulted to a number of Australia's major law firms and an international law firm in Hong Kong. Suellen has extensive experience in coaching lawyers where English is not their primary language, and has held senior knowledge management and learning and development roles in law firms in Australia and Asia, and served as a Non Executive Director on not for profit Boards.
Register for this session only
Legal Support Staff Training: Ethical Dilemmas Support Staff Face in a Busy Law Practice
Tuesday, 18 June 2024
Description
Attend and earn 1 CPD hour
2.00pm to 3.00pm Ethical Dilemmas Support Staff Face in a Busy Law Practice
- Managing conflicts of interest
- Managing “unethical” or difficult clients
- Taking on too much: when you need to step back
- How to identify an ethical issue
Presented by Ines Kallweit, Principal Solicitor & Notary Public, KHQ Lawyers: Accredited Specialist (LIV)-Wills & Estates
Learning Outcomes:
- Understand what are ethical issues
- Learn useful tips to manage conflict and difficult clients
Register for this session only
Legal Support Staff Training: Enhancing Personal Productivity for Legal Support Staff
Tuesday, 25 June 2024
2.00pm to 3.00pm Enhancing Personal Productivity for Legal Support Staff
- Understand personal prioritisation: learn how to prioritise all your activities and why only 80% of your time should be spent doing important and urgent activities
- Time boxing:
- How to effectively manage emails
- Create space in your day for the most important activities
- Limit the time spent on distractions
- Reminder flags: learn a step-by-step method to set up reminder flags that actually work
- Monthly matter milestones: learn about the importance of a monthly matter milestone list to give you visibility of deadlines in plenty of time to get the work done and how to avoid common mistakes
- Daily book: learn simple techniques to identify and prioritise your work in a few minutes every day
Presented by Therese Linton, Founder and Principal Consultant, The BASALT Group
Description
Attend and earn 1 CPD hour
Learning Outcomes:
- Reflect on personal prioritisation and how to prioritise your tasks
- Learn usefult tips to improve your personal productivity
Presenters
Therese Linton, Founder and Principal Consultant, The BASALT GroupTherese Linton is a global leader in legal project management and legal process improvement. Over the last decade she’s worked with thousands of lawyers to introduce innovative ways of working that delights clients, reduces stress, improves work-life balance and leads to better legal outcomes. Check out www.basaltgroup.global. Being one of the founders of the field of Legal Project Management and literally wrote the book in 2014, Therese has the practical experience and academic credentials to support you to adopt new ways of working. As part of the work Therese does training and coaching lawyers in Legal Project Management, she discovered that most lawyers have not been introduced to personal productivity concepts that many other professionals take for granted. So, she gathered her selection of the ’best of the best’ personal productivity tools and now the Personality Productivity Skills session is one of the most popular that she delivers. Her latest coaching program The POSITIVE Lawyer is now under development. Find out more about the groundbreaking POSITIVE Lawyer Online learning and coaching program by booking in a FREE initial coaching session with Therese. Therese is uniquely positioned with extensive academic credentials and a project delivery career spanning more than 3 decades. She was a Lecturer for Sydney University’s prestigious Master of Project Management for 7 years and also lectured in Legal Project Management for the College of Law for 3 years. She has written three books – Project Management Essentials, Cengage 2014, Legal Project Management, LexisNexis 2014., and the new Amazon best seller The POSITIVE Lawyer Mindset https://www.amazon.com/POSITIVE-Lawyer%C2%AE-MINDSET-Inspiring-transform/dp/B0B2TW64HT.
Register for this session only
Legal Support Staff Training: Getting the Most Out of Systems and Technology
Tuesday, 2 July 2024
2.00pm to 3.00pm Getting the Most Out of Systems and Technology
Learn how to make administration tasks easier and enhance the delivery of legal services through technology and automation.
Presented by Lisa Barca, Principal Lawyer, Coleman Greig; Accredited Specialist Wills & Estates Law
Description
Attend and earn 1 CPD hour
Learning outcomes:
- Understand how technology and automation can improve delivery of administrative tasks
Presenters
Lisa Barca, Principal Lawyer, Coleman GreigLisa is a Principal Lawyer and Team Leader of Coleman Greig’s Wills and Estate Planning Team. Lisa is also an Accredited Specialist in Wills & Estate Law, and has completed a Master of Law (Wills & Estates). Lisa’s interest in enhancing the delivery of legal services in the succession space through technology and automation, saw her become a founding member of an inhouse Tech Squad within her firm. Lisa’s expertise in succession law coupled with her passion for technology, sparked her interest in the succession of digital assets in cyberspace. She has written a paper and often delivers presentations on the topic. In 2021, Lisa was listed on Doyle’s Guide – Wills, Estates and Succession Planning Law Rising Star – NSW & ACT. She is also a full member of STEP, which is an international professional body for advisers who specialise in inheritance and succession planning.
Register for this session only
