Gain essential knowledge on terminology and procedures to better support your team.
Attend and earn 1 CPD hour in Practice Management & Business Skills
This program is applicable to practitioners from all States & Territories
* This interactive online recording includes questions and quizzes requiring critical thinking about the topics, so you have no annual limits to the number of points/hours you can claim with this format of learning. Please verify with your CPD rules
*Original Content was created in June 2023
- Why attention to detail is so important for assistants
- Day to day skills for your support staff: what are they and why are they vital for succeeding as an assistant
- A focus on billing and accounting duties for all support staff: avoid costly mistakes!
Presented by Leica Gilbert, Hub/Practice Executive, Team Lead, Ashurst People
Presenters
Leica Gilbert, Hub/Practice Executive, Team Lead, Ashurst People
Leica Gilbert is a Practice Executive/Hub Team Lead at Ashurst and has over 20 years of experience in the legal industry. Starting out her career with a seven-year stint in a Canberra law firm, Leica moved into a number of different roles including office junior, mortgage clerk and legal assistant. Following a move to Sydney, Leica joined a top tier law firm where she spent 13 years initially starting as a legal assistant, later moving into a floor coordinator role and then a State Practice Administrator role. Following a career break from 2009 to 2012, Leica returned to the legal field as a Legal Support Manager in a National Firm for 9.5 years before commencing in her current role approximately 18 months ago. This role provides an opportunity to contribute to delivering quality client service through working with the legal support team. Leica derives great satisfaction from working with a diverse team and helping members to grow, learn and achieve their goals, whether these are personal or firm-based. Leica holds a Degree in Legal and Justice Studies and has recently completed a Master of Management, earning a place on the Dean's Merit list for 2022.
This seminar is part of a series
Legal Support Staff Training
Join a program for legal support staff and executive assistants. Discover invaluable insights on best practices for managing legal administrative tasks, effective communication with your team and optimising workflow to improve your efficiency. Gain essential knowledge on terminology and procedures to better support your team. Enhance your skills and expand your professional development opportunities. Don't miss out on this exciting opportunity to contribute to your success and to your team.
Attend the full series and earn 4 CPD units including:
1 unit in Ethics & Professional Responsibility
3 units in Practice Management & Business Skills
This program is applicable to practitioners from all States & Territories
If you register for the full series as a live online product after the date of an individual session, you will be sent the recording for the sessions that have passed. Alternatively, you can register for individual sessions by following the links below.
View series listing