Ethics, Professional Skills and Practice Management: Confident Billing, Effective Feedback and Ethics

Join an exemplary speaking panel as you unpack the 3 core areas of professional legal practice. Take a deep dive into the latest ethical issues that you need to know. Gain the knowledge and skills to bill confidently and charge what you are worth. Learn how to give constructive feedback and use feedback to benefit you personally and professionally. 

Tuesday, 12 March 2024
Practice Management & Business Skills
2.00pm to 3.00pm How to Charge What You Are Worth: Confident Pricing and Billing
  • How important is price?
  • The scourge of under-estimating
  • Sell the value (don't justify the time)
  • Making fixed fees profitable
  • Build cost acceptance through better costs disclosure documentation
  • Limiting price sensitivity and resistance   

Presented by Giles Watson, Legal Practice Management Consultant, Giles Watson Consulting

Professional Skills
3.00pm to 4.00pm Boosting Confidence Through Effective Feedback

In this interactive session you will learn about:

  • The key success factors for giving ‘super-successful’ feedback
  • The numerous benefits for both the giver and the receiver in giving effective feedback
  • How to acknowledge others’ efforts, achievements and strengths to help them develop, feel more valued and boost self-esteem
  • A proven 4-step model to maximise feedback success

Presented by Lisa Butler, Managing Director & Psychologist, The Talea Group

4.00pm to 4.15pm Break
Description

Attend and earn 3 CPD units including:
1 unit in Practical Legal Ethics
1 unit in Practice Management & Business Skills
1 unit in Professional Skills  

This program is applicable to practitioners from all States & Territories

Chair:

Rachel Hew, Barrister, Lilley Chambers

Practical Legal Ethics
4.15pm to 5.15pm Ethics Essentials in Legal Practice

Receive a timely update on the critical ethical issues that you need to know in practice.
Presented by David W Marks KC, Hemmant's List

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Presenters


Giles Watson, Legal Practice Management Consultant, Giles Watson Consulting
Giles Watson helps law practices realise their potential through coaching consultancy and tailored professional development. He specialises in client-facing challenges such as positioning and strategy, pricing, marketing & business development, customer experience and client service. prior to setting up his own consultancy, he managed the practice management course at Queensland Law Society and was a business development manager for three London law firms.


Lisa Butler, Managing Director & Psychologist, The Talea Group
Lisa is a registered psychologist who helps both individuals and organisations to improve communication capability and wellbeing through bespoke learning solutions, incorporating in-person and virtual training programs and coaching, and targeted counselling and psychological instruments. Lisa is well-known for her philosophy of genuinely customising her approach to suit the business, team and individual. This approach is very efficient and maximises results. With her corporate clients, Lisa focuses on enhancing skills and confidence in business writing, networking, presenting, leading and enhancing relationships, business development, business planning and general communication. Lisa also facilitates conferences and strategy development workshops. In her clinical work, delivering counselling services across both the corporate and private landscape, Lisa provides a unique perspective when counselling individuals to enhance their wellbeing.  Her focus is to support people, particularly busy professionals and executives, to better manage and enhance their mental health and relationships. As the author of best-selling book “Networking Exposed – Discover the secrets of business networking”, Lisa is also a frequent keynote speaker at large conferences and events. Lisa is a qualified and registered Psychologist with AHPRA. Lisa’s qualifications and memberships include a BA, Dip Psych (Org), and Masters in Organisational Psychology from the University of Queensland, and memberships in the Australian Psychological Society and Australian Counselling Association. These qualifications, together with her experience as a University Lecturer for both MBA and Masters in Organisational Psychology, adds a strong theoretical base to her diverse practical experience


David W Marks KC, Barrister, Hemmant's List
David W Marks KC is a commercial Silk practising principally in Tax. He has a broader practice in commercial litigation, trusts and estates, and administrative law. He contributes to the life of the profession through his committee work for the Law Council, Bar Association and Taxation Institute.


Rachel Hew, Barrister, Lilley Chambers
Rachel holds a Bachelor of Laws with First Class Honours and a Bachelor of Arts (Psychology and Criminology) from the University of Queensland. Rachel was called to the private Bar in 2023, after working at Legal Aid Queensland for a number of years. At the private Bar, Rachel practises in criminal law, family law, child protection, domestic violence and personal injuries law. She also accepts briefs for applications in the Supreme Court pursuant to the Dangerous Prisoners (Sexual Offenders) Act (2003). Rachel previously lived in the Hague as part of the war crimes prosecution team for the United Nations International Criminal Tribunal for the former Yugoslavia (ICTY). In addition to her courtroom advocacy experience, she has prepared and personally appeared in over one hundred Mental Health Review Tribunal hearings for Forensic Order reviews, treatment authority reviews, fitness for trial applications and electro-convulsive therapy applications, routinely involving the cross-examination of medical experts. Rachel is experienced in representing some of the most vulnerable people in the State and has a keen interest in ethics and access to justice. Prior to her time at Legal Aid Queensland, Rachel was previously appointed as the Associate to His Honour Judge Brendan Butler AM SC in the District Court. In 2017, Rachel was a finalist in the Women Lawyers Association of Queensland (WLAQ) Emergent Woman Lawyer of the Year Award. Rachel is a member of the Family Law Practitioners Association of Queensland (FLPA), Law Right, the Women Lawyers Association of Queensland (WLAQ) and the University of Queensland Law Alumni Association (UQLA).

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Ethics, Professional Skills and Practice Management: Confident Billing, Effective Feedback and Ethics

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DELIVERY MODE BELOW

Single Session
Tuesday, 12 March 2024
2.00pm to 5.15pm Australia/Brisbane
CPD Points 3
$420.00
Online 20241123 20240312

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