| Topic |
Presenter
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Ethics at the Pointy End
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Mr Neil Watt, Ethics Officer, Queensland Law Society
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• Client communication - the key to minimising risk
• Acting ethically - what this means to legal practitioners
• Minimising the risk of a complaint what - to do when faced with an unhappy client
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Managing the Costs Retainer
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Mr Stephen Hartwell, Principal, Hartwell Lawyers
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• Getting the retainer right at the beginning
• Complying with your disclosure obligations
• Communicating costs disclosure during the course of a matter to protect your contractual entitlement
• Resolving costs disputes without resorting to the assessment procedure
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Understanding and Imparting Complex Technical Information in Legal Practice: Working With Experts
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Mr Paul Vincent, Partner, Vincents Chartered Accountants
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